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Privacy Policy

Welcome to TrySwitch!

TrySwitch values your privacy and the protection of your personal data. This privacy policy describes what information we collect from you, how we collect it, how we use it, how we obtain your consent, how long we retain it in our databases and, if necessary, with whom we share it.

By registering as a user and using the platform, you are accepting the practices described in this privacy policy. Your use of the platform is also subject to our terms and conditions.

This privacy policy may change from time to time. Your continued use of the platform after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. This privacy policy has been prepared and is maintained in accordance with all applicable national and international laws and regulations and, in particular, with the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

 

 

  1. GENERAL INFORMATION

Users’ personal data collected through:

Will be under responsibility and in charge of:

  • Email: Team@tryswitch.io

(Hereinafter referred to as “TrySwitch”).

 

  1. TYPES OF INFORMATION GATHERED

The information we collect from our users helps us to deliver our services effectively and to personalize and continually improve the user’s experience on the platform. These are the types of information we collect:

Information You Give Us. You provide information when you provide, search, read and view content on the platform, register as a user (Users, Real Estate Agents, Service Providers), purchase a subscription, publish content on the platform, and/or communicate with us through our contact information or contact forms. As a result of those actions, you might supply us with the following information:

  • First and last name
  • Email address
  • Phone number
  • Address
  • User content
  • Any additional information relating to you that you provide to us directly or indirectly through our website or online presence such as ‘cookies’.

TrySwitch will not collect any personally identifiable information about you, unless you provide it.

Information Collected Automatically: By accessing and using the platform you automatically provide us with the following information:

  • Mobile device ID
  • Model and manufacturer
  • Operating system
  • Version information
  • IP address

Payment information: The data of your credit card or payment card will be processed by Stripe (payment platform), which will treat and keep your data with total security and for the sole purpose of processing transactions within the platform. TrySwitch reserves the right to hire any payment platform available on the market, which treats your data for the sole purpose of processing transactions within the platform.

See Stripe’s privacy policy here:

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and improve our service.

Please consult Google’s privacy policy here:

Facebook Pixel: Our website uses the Facebook Pixel. Through the Facebook Pixel we can collect user information for different purposes. We use the Facebook Pixel for the following purposes:

  • Collect statistics about our website (for example, the number of users who visited a page).
  • Collect information about how you interact with our website (for example, whether you opened or followed links contained in them).
  • Personalize online services and marketing communications.
  • Tailor advertisements to users and optimize advertising campaigns.

The information collected through the Facebook Pixel will be collected and stored by Facebook and will be treated in accordance with its privacy policy. The information we collect through the Facebook Pixel does not personally identify the user and will never be used for purposes other than those contained in this privacy policy and Facebook’s privacy policy.

Please consult Facebook’s privacy policy here:

Social Media: On our platform and website you will find links and functions linked to different social media, where you can share your information.

It is advisable to consult the privacy and data protection policy of each social media used on our website and platform.

 

  1. HOW LONG WE KEEP YOUR DATA

Personal data provided by users through the platform will be kept for the time necessary to provide the website, the platform and the functionalities available on the platform or until the user keeps the user account on the platform or decides to close it, unsubscribes to our newsletter or until TrySwitch closes and deletes the user account. TrySwitch may retain personal data for a longer period where the user has given consent to such processing, provided that such consent is not withdrawn. In addition, TrySwitch may be obliged to retain personal data for a longer period if this is necessary for compliance with a legal obligation or by order of an authority. Once the retention period expires, the personal data will be deleted. Therefore, the right of access, the right of erasure, the right of rectification and the right to data portability cannot be asserted once the retention period has expired.

 

  1. HOW WE USE YOUR INFORMATION.

In general, we use the information we collect primarily to provide, maintain, protect and improve our platform and services. We use personal information collected through our platform and website as described below:

  • Provide the platform (Available on Google Play and App store).
  • User registration (Users, Real Estate Agents, Service Providers).
  • Provide the subscriptions.
  • Process payments.
  • Facilitate communications between users.
  • Improve our website and platform
  • Understand and enhance your experience using our website and platform.
  • Respond to your comments or questions through our support team.
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
  • Communicate with you about upcoming events, offers and news about products and services offered by TrySwitch and our selected partners.
  • Marketing purposes of TrySwitch.
  • Link or combine your information with other information we get from third parties to help understand your needs and provide you with better service.
  • Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

 

  1. HOW DO YOU GET MY CONSENT?

By registering as a user (Users, Real Estate Agents, Service Providers), purchasing a subscription, publishing content on the platform, subscribing to our newsletter, communicating with us through our contact forms or our contact information, and providing us with personal information to communicate with you, you consent to our use of cookies, you consent to our collection, storage and use of your information on the terms contained in this privacy policy. You may withdraw your consent by sending us your request via the contact information or contact page.

 

  1. HOW WE SHARE INFORMATION

The personal information of our users is an important and fundamental part of our business. Under no circumstances will we sell or share information with third parties that has not been previously authorized by the user or owner of the personal data. We share user information solely and exclusively as described below.

Third-Party Service Providers. We use third-party services to perform certain functions on our behalf and through our website and platform. Examples include processing payments (Stripe), sending emails, analyzing data (Google Analytics), creating ads (Facebook, Google), providing marketing assistance and delivering search results.

These third-party services and tools may have access to personal information needed to perform their functions, but may not use that information for other purposes. Information shared with these third-party services will be treated and stored in accordance with their respective privacy policies and our privacy policy.

Business Transfers. In the event that TrySwitch creates, merges with, or is acquired by another entity, your information will most likely be transferred. TrySwitch will email you or place a prominent notice on our website before your information becomes subject to another privacy policy.

Protection of TrySwitch and others. We release personal information when we believe release is appropriate to comply with the law, enforce or apply our Terms and conditions and other agreements, or protect the rights, property, or safety of TrySwitch, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent. Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Anonymous Information. TrySwitch uses the anonymous browsing information collected automatically by our servers primarily to help us administer and improve the platform. We may also use aggregated anonymous information to provide information about the platform to potential business partners and other unaffiliated entities. This information is not personally identifiable.

Email Address. The email address that you supply to us for purposes of receiving our email communications will never be rented or sold to a third party.

 

  1. PROTECTING YOUR INFORMATION

We restrict authorized access to your personal information to those persons who have a legitimate need to know such information to provide certain functions and to those persons you have authorized to have access to such information. TrySwitch follows generally accepted industry standards for data security to protect the personal information you provide and share through the platform, both during transmission and once TrySwitch receives it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while TrySwitch strives to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

 

  1. RIGHTS

Users who provide information through our website and platform, as data subjects and data owners, have the right to access, rectify, download or delete their information, as well as to restrict and object to certain processing of their information. While some of these rights apply generally, others apply only in certain limited circumstances. We describe these rights below:

  • Access and portability: to access and know what information is stored in our servers, you can send us your request through our contact information.
  • Rectify, Restrict, Limit and/or Delete: You can also rectify, restrict, limit or delete much of your information.
  • Right to be informed: Users of our platform will be informed, upon request, about what data we collect, how it is used, how long it is retained and whether it is shared with third parties.
  • Object: When we process your information based on our legitimate interests as explained above, or in the public interest, you may object to this processing in certain circumstances. In such cases, we will stop processing your information unless we have compelling legitimate reasons to continue processing it or where it is necessary for legal reasons.
  • Revoke consent: Where you have previously given your consent, such as to allow us to process and store your personal information, you have the right to revoke your consent to the processing and storage of your information at any time. For example, you may withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn your consent if we have a legal basis for doing so or if your withdrawal of consent was limited to certain processing activities.
  • Complaint: If you wish to file a complaint about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority. Users can exercise all these rights by contacting us through the contact information or the contact page.
  • Rights related to automated decision-making, including profiling: Platform users may request that we provide a copy of the automated processing activities we conduct if they believe that data is being unlawfully processed.

Users or owners of the personal information they provide through the platform and website may exercise these rights over their personal information at any time and without any limitation by sending us their request through our contact information.

 

  1. CHILDREN’S ONLINE PRIVACY PROTECTION

We comply with the requirements of the California Consumer Privacy Act (CCPA) and the GDPR (General Data Protection Regulation – European regulation), regarding the protection of personal data of minors. We do not collect any information from anyone under 18 years of age. Our website and services are all directed to people who are at least 18 years old or older. If we become aware that a child under the age of 18 has provided us with personal information without the permission of his or her parent or legal guardian, we will take steps to delete that information and terminate that person’s account.

 

  1. THIRD PARTIES

Except as otherwise expressly included in this Privacy Policy, this document addresses only the use and disclosure of information TrySwitch collects from you. If you disclose your information to others, whether other TrySwitch users or vendors, different rules may apply to their use or disclosure of the information you disclose to them. TrySwitch does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable. TrySwitch is not responsible for the privacy or security practices of other websites, including those that are linked to from TrySwitch.

 

  1. CONTACT US

If you have any questions or concerns about this privacy policy and the processing and security of your data, please contact us via our contact page or by using the following contact information:

 

COOKIE POLICY

This cookie policy explains how and why cookies and other similar technologies may be stored on and accessed from your device when you use or visit:

(Hereinafter referred to as “TrySwitch”).

The information collected through cookies will be under responsibility and in charge of:

  • Email: Team@tryswitch.io

This cookie policy should be read together with our privacy policy and our terms and conditions.

By using the website, you accept the use of cookies by TrySwitch, in the terms contained in this policy.

 

  1. WHAT ARE COOKIES?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are a very common web technology; most websites use cookies and have done so for years. Cookies are widely used to make the website work more efficiently. Cookies are used to measure which parts of the website users visit and to personalize their experience. Cookies also provide information that helps us monitor and improve the performance of the website.

 

  1. REFUSING OR WITHDRAWING CONSENT TO THE USE OF COOKIES

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookies is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all cookies, including strictly necessary cookies, you may not be able to access or use all or parts of the functionalities of TrySwitch.

If you want to remove previously-stored cookies, you can manually delete the cookies at any time. However, this will not prevent TrySwitch from placing further cookies on your device unless and until you adjust your Internet browser setting as described above.

We provide the links for the management and blocking of cookies depending on the browser you use:

 

  1. FIRST-PARTY COOKIES

We use cookies to enhance the performance of our website and personalize your online TrySwitch experience. Cookies help us to collect information on how people use our website and which pages they visit. They enable us to monitor the number of visitors and to analyze website usage patterns and trends. We collect this information anonymously, so it does not identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way.

 

  1. THIRD-PARTY COOKIES

Third-party cookies may come from partners or third-party companies that provide functional web services or tools for our website and the optimal functioning and operation of our services. We use third party cookies responsibly and for the sole purpose of providing optimal functioning of the platform and services. You may opt out of these cookies by following the cookie removal information contained in this document or the technical information of the browser from which you access our website and services.

 

  1. SOCIAL COOKIES

These cookies allow you to share our website and click “Like” on social networks like Facebook, Instagram, LinkedIn, Twitter, etc. They also allow you interact with each distinct platform’s contents. The way these cookies are used and the information gathered is governed by the privacy policy of each social platform.

 

  1. PURPOSES OF OUR COOKIES

Our cookies are used for the following purposes:

Strictly Necessary: These cookies are essential for TrySwitch to perform its basic functions.

Security: We use these cookies to help identify and prevent potential security risks.

Analytics and Performance: Performance cookies collect information on how users interact with our website, including what pages are visited most, as well as other analytical data. We use these details to improve how our website function and to understand how users interact with them.

Advertising: These cookies are used to display relevant advertising to visitors who use our services or visit website we host or provide, as well as to understand and report on the efficacy of ads served on our website. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our website. These are set by TrySwitch and trusted third party networks and are generally persistent in nature.

GOOGLE Analytics. We use Google Analytics provided by Google, Inc., USA (“Google”). These tool and technologies collect and analyze certain types of information, including IP addresses, device and software identifiers, referring and exit URLs, feature use metrics and statistics, usage and purchase history, media access control address (MAC Address), mobile unique device identifiers, and other similar information via the use of cookies. The information generated by Google Analytics (including your IP address) may be transmitted to and stored by Google on servers in the United States. We use the GOOGLE Analytics collection of data to enhance the website and platform and improve our service.

 

  1. CONTACT US

If you have questions or concerns about this cookie policy and the handling and security of your data, please contact us through our contact page or via the contact information below:

 

TrySwitch.

Email: Team@tryswitch.io